No Redistribution or Resale Policy

When you purchase a photograph from Focal Point Photography, you are purchasing a personal, non-exclusive, non-transferable license to use that image for your own personal, non-commercial purposes only — unless a different license type has been explicitly agreed upon in writing at the time of purchase. The sale of a photograph does not constitute a transfer of copyright. Focal Point Photography retains full copyright ownership of every image at all times, regardless of how many copies have been sold or to whom.

Reselling, redistributing, sublicensing, transferring, gifting, or otherwise sharing any purchased photograph with any third party is strictly prohibited and constitutes a direct violation of your purchase agreement and of copyright law. This applies regardless of whether the redistribution is done for profit or for free. Giving a purchased photo to a friend, posting it publicly so others may download it, uploading it to a stock image site, selling it on another platform, or including it in a product sold to others are all violations of this policy and of federal copyright law. It does not matter if no money changes hands — unauthorized redistribution is still theft of intellectual property and will be treated as such.

Any individual or entity found to be reselling, redistributing, sublicensing, or otherwise transferring purchased photographs without written authorization will face immediate and serious consequences. These consequences may include, but are not limited to:

  • Immediate revocation of your purchase license and access to your purchased content
  • A formal cease and desist letter demanding the immediate removal of all infringing content
  • Filing of a formal DMCA takedown notice with any platform, marketplace, or website hosting the infringing content
  • Civil litigation seeking statutory or actual damages, attorney's fees, and injunctive relief
  • Referral to federal law enforcement authorities in cases of large-scale or willful commercial infringement

We maintain detailed purchase records, transaction logs, and digital watermarking on our images. Tracing unauthorized redistribution back to the original purchaser is entirely possible and will be pursued whenever discovered. By completing a purchase on this website, you agree to these terms in full. Ignorance of this policy is not a valid defense.

We want to be clear: this is not an effort to make the experience of purchasing our photography difficult or unpleasant. We are deeply passionate about our craft, and every photograph represents hours of work, creative vision, technical skill, and dedication. When someone steals or illegally redistributes our images, they are not just breaking the law — they are devaluing our livelihood and the art form we have devoted ourselves to. We appreciate and deeply value every customer who supports our work through a legitimate purchase. These policies exist to protect the integrity of our art and ensure we can continue creating for years to come. Thank you for your understanding and your respect for our work.

Lost or Inaccessible Purchase? Here's How to Recover It

We understand that technology isn't always perfect — files get lost, devices break, storage fails, and downloads sometimes don't go as planned. If you have purchased a photograph from Focal Point Photography and have since lost access to that file, we want to make sure you are able to get what you paid for. Please follow the steps below carefully depending on your situation.

Step 1

Visit the Customer Portal

The first and easiest step is to visit our Customer Portal. This portal is where all of your purchases are stored and available for re-download. To access the portal, you will need to use the exact same email address that you used when you originally completed your checkout. The portal uses a secure, passwordless login system — when you enter your email, a verification link will be sent to that address. You must click that link in your email inbox in order to log in. Once logged in, you will be able to see all purchases associated with that email address and download your files directly from the portal.

Important Note About Email Access: Because the portal login system works by sending a verification link to your email, it is essential that you still have access to the email address you used at checkout. If you no longer have access to that email account — for example, if the account was deleted, if it was a work email you no longer use, or if you simply lost access — the portal verification link will be sent to that inbox and you will not be able to receive it, which means you will not be able to log in through the standard portal process. In this case, please follow the manual verification process described below.
Step 2

Manual Verification (If You Cannot Access Your Portal Email)

If you are unable to access the email address associated with your purchase and therefore cannot log into the customer portal, please send an email to us with the subject line: "Purchase Recovery Request." In your email, you must include the following:

  • Your full name as it was entered at the time of purchase
  • Proof of purchase (the original order confirmation email or receipt you received after completing your checkout — it should include your order details, the date of purchase, and the items purchased)
  • A brief explanation of why you are unable to access the original checkout email

Once we receive your request, we will manually look up your purchase in our records using the information provided. We will verify that the purchase exists and that the details match what is on file. This process may take a short amount of time depending on request volume, so we appreciate your patience. Once your purchase has been successfully verified, we will send your purchased photo directly to you via email — this will be sent to whatever email address you contact us from, so please make sure you are emailing from an address you have full access to and check regularly.

Please note that we take purchase verification seriously and reserve the right to request additional information if we are unable to confirm a purchase with the details initially provided. This process exists to protect both our customers and the integrity of our sales records. We will never knowingly send a purchased file to someone who did not originally purchase it, and we ask for your patience and cooperation in providing the necessary proof so that we can serve you as quickly and accurately as possible. We truly appreciate your support of Focal Point Photography and want to make sure every customer has a positive experience — including being able to access what they paid for, even when things don't go perfectly the first time.